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| Industry |
Insurance & Superannuation |
| Position |
Management |
| Language |
Any,English |
| Preferred
work type |
Full time |
| Job
Description |
Our client, based in Newmarket, is seeking an experienced Quality & Implementation Manager for a 12 month contract to cover maternity leave. The position involves national travel as required and a drivers licence is essential. Ideally you will have a tertiary qualification (preferably in business), possess a minimum of 10 years business experience in operational/process/quality roles within the service industry (Insurance industry experience an advantage) together with strong project management skills.
This position reports to the Managing Director and its prime directive is to liaise with business clients with regards to expectations of service received under service level agreements, put in place initiatives and programmes for improvements in services for the branches, liaise with branch managers with regards to intiatives and ensure training and new systems are implemented, together with ensuring results are achieved and feedback given to the clients.
Together with the above criteria, you will possess strong written and verbal communication skills, the ability to plan and organise work efficient and effectively, develop and maintain a strong working relationship with all internal staff, possess the ability to work independently, possess a commitment to the principles of quality management together with the desire to achieve results.
The company offers a competitive salary, a challenging opportunity to utilise your experience and skills within a professional and progressive industry
For more exciting career opportunities, check out our website on www.hays-hps.co.nz>
Reference No: 00009453
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