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Industry Banking & Finance
Position Customer Services
Language Any,English
Preferred work type Full time
Job Description Westpac Banking Corporation






Transactional Relationship Manager

Westpac is finding fresh ways to make banking better, for both our customers and our staff. Join us and you¡¯ll become part of a fantastic team that listens to the needs of our customers, while being totally committed to a better banking experience



Transactional Relationship Manager


Based: Auckland
Reference number: AUC01199

The Westpac Specialist Sales team are the market leaders in providing expert Specialist transactional products to businesses in New Zealand. Your role will be to manage a portfolio of high value top tier customers, plus sell to an agreed list of target customers.



You will ensure a continuation of the highest levels of service to Westpac¡¯s Business, Corporate and Institutional banking customers, through the co-ordinated delivery of advice and products to our most valued customers


The key responsibilities include:

• Sell and support Westpac¡¯s core suite of specialist payment-related products to a portfolio of customers
• Analyse customers¡¯ individual requirements to identify opportunities to add value and offer smarter solutions transactional banking solutions
• Identify and solve customers¡¯ transactional problems to deliver quality customer service
• Prepare sales proposals for potential new customers with specific transactional requirements
• Achieve agreed financial objectives and giving high priority to customer satisfaction - consistent with Westpac¡¯s ¡°ASK ONCE¡± approach



The successful candidate will have extensive experience and knowledge in Transaction Business. You will enjoy interpreting and understanding complex customer requirements and bring a clear business focus to these needs, while developing appropriate customer focussed solutions.


As a Westpac staff member you¡¯ll find a huge list of staff benefits that truly set us apart including a great staff package and a banking solution specially designed for you. Not to mention personal development programmes and the chance to work in a fast paced and stimulating environment.

If you require further information, please contact Colleen Bermingham on (09) 336 9958.







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