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| Industry |
I.T. & Computing |
| Position |
Technical Support |
| Language |
Any,English |
| Preferred
work type |
Full time |
| Job
Description |
Hudson New Zealand
Customer Solutions Advisor
Integral Role
CBD Location
Help Desk Focus
Our Client is a mover and shaker in their industry; they have developed and managed one of the worlds leading expense management Internet applications. With an extensive corporate client base spanning the globe they have 3 successful offices in London, Melbourne and Auckland.
Our client is going from strength to strength and expanding within their Auckland Office. Currently they are in search of a Customer Solutions Advisor to join their young dynamic Help Desk team. This role gives you the opportunity to provide support and manage the support services to clients at a global level.
Our client is looking for someone with superior customer service skills and the ability to problem solve with exceptional follow through. This role requires a strong focus on quality and ownership with the ability to manage a global customer base. You will need to possess excellent communication skills- both written and oral, display a sense of initiative and be confident working with new software packages. This role is best suited to a person that enjoys working hard and working in a collaborative team environment.
In order to be successful in this role you will need experience working in a technical support role with a background dealing with clients at a corporate level. Relevant help desk experience is also vital. Experience working with support/customer service software packages in previous role a distinct advantage. This role will require on-call hours so a flexible attitude is essential.
In return our client offers a competitive salary and bonus structure and endless opportunities for the right candidate. Our client has enjoyed zero staff turnover over the last 6 years and they are continually expanding. So if you want to be apart of a company that is stable and going places fast then this is the opportunity for you!
To submit your application, in strict confidence, please apply online using the appropriate link below. Alternatively, for a confidential discussion, please contact Sandra Mehta in our Auckland office on (09) 373 0229, quoting Ref No. 9b/19245.
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