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| Industry |
Call Centre & Cust. Service |
| Position |
Other |
| Language |
Any,English |
| Preferred
work type |
Full time |
| Job
Description |
** Customer Support Reps - Graveyard Shift
Company: Trade Me
Location: Wellington City, Wellington
Type: Permanent
Listed: Wed, 11 Apr
Calling all night owls! We¡¯re looking for devoted and enthusiastic individuals to provide overnight support for the Trade Me network of sites. This currently includes TradeMe.co.nz, Oldfriends.co.nz, FindSomeone.co.nz and SafeTrader.co.nz.
You will require good judgement and strong decision making skills. To succeed in this role you will need to be self-managing and self-motivated with the ability to learn quickly. You should have a strong interest in fraud prevention and a passion for delivering outstanding customer support. Experience working graveyard shifts a plus, but not essential.
You need to be able to work in a fast-paced, highly flexible environment and exhibit initiative when under pressure. We are looking for reliable people who take ownership of their work and are comfortable dealing with challenging situations with a minimum of supervision. You will also need a proven customer focus and experience in dealing with customers either via email or on the phone as well as face to face.
Your written and verbal communication skills should be top-notch and you should be extremely computer literate. You need to have plenty of experience using Trade Me (and preferably our other sites) and use the web as part of your everyday life.
Note: The job is based in our central Wellington offices. You must be eligible to work in NZ to apply for this role.
Interested? Please send your cover letter and CV to careers@trademe.co.nz
You must be eligible to work in NZ to apply for this role.
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