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| Industry |
Call Centre & Cust. Service |
| Position |
Supervisor / Team Leader |
| Language |
Any,English |
| Preferred
work type |
Full time |
| Job
Description |
Due to growth within the company, our client is now looking for another Team Leader to join this passionate and motivated team.
They key responsibilities for this role will include:
- Providing daily operational guidance to the Customer Care Consultants,
- Providing ongoing coaching (including call coaching) and development for the team,
- Motivating the team to achieve their targets,
- Assisting with the recruitment process as required.
- Assisting with change management process and the implementation of new initiatives.
In return for working with the company, you will receive great work/life balance, fair remuneration, the ability to develop your career and opportunity to join the staff superannuation scheme.
The ideal candidate will be an experienced Team Leader within a Customer Services environment, has had responsibilities for recruitment and have worked with change and the implementation of new initiatives. Your outgoing personality, proactive ability, customer focus and friendly nature will set you apart from other candidates.
If you are interested in this position, please contact Sara on 09 525 1333 or send your cv to quoting ref: 9460SE.
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